Corporate sustainability is a must-have in business today, particularly when it comes to environmental sustainability. But there are big question marks in terms of how businesses can position themselves to be innovators and develop strategic plans, as well as implement change.

Ah yes, the 2×4. The Universe’s version of tough love. In case you aren’t familiar with the concept of the 2×4, it generally happens when all the gentle nudges and taps are being ignored, and the Universe decides sterner measures are necessary. In today’s article, I’m sharing 3 signs to watch out for, to avoid having a “face to face” with the 2×4.

The telephone is one of the most powerful business tools at your disposal. If used correctly, it can increase a customer’s loyalty and faith in your brand or service, and can drive sales. It is thus essential that calls are thus handled speedily, efficiently and professionally at all times if a company is to grow and thrive. A busy signal or unanswered phone can at best cost you customers, and at worst, cost you your business.